By Torres Ivonne M   Briggs Elten   in Journal of Services Marketing

ISSN:0887-6045|19|3|150-156

Emerald Group Publishing Ltd‎(2005)‎

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By Briggs Elten   Landry Tim D.   Wood Charles   in Journal of Nonprofit & Public Sector Marketing

ISSN:1049-5142|18|2|27-45

Haworth Press‎(2007)‎

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By Briggs Elten   Landry Timothy D.   Torres Ivonne M.   in Journal of Services Marketing

ISSN:0887-6045|24|3|209-218

Emerald Group Publishing Ltd‎(2010)‎

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By Briggs Elten   Landry Timothy D.   Daugherty Patricia J.   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|31|1|112-122

Emerald Group Publishing Ltd‎(2016)‎

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