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2Result(s)for '"Brown Jane C"'
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By Dick Gavin Gallimore Kevin Brown Jane C in International Journal of Service Industry Management
ISSN:0956-4233|12|2|114-136
Emerald Group Publishing Ltd(2001)
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10.445667
By Dick Gavin Gallimore Kevin Brown Jane C. in Managing Service Quality
ISSN:0960-4529|12|1|30-42
Emerald Group Publishing Ltd(2002)
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2.6465816