By Shemwell Donald J   Cronin J Joseph   Bullard William R   in International Journal of Service Industry Management

ISSN:0956-4233|5|3|57-68

Emerald Group Publishing Ltd‎(1994)‎

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By Jacobs Laurence W   Wills James R   Samli A Coskun   Bullard William R   in International Marketing Review

ISSN:0265-1335|14|1|75-87

Emerald Group Publishing Ltd‎(1997)‎

Access to resources Favorite 7.9090495