By Mathies Christine   Burford Marion   in Managing Service Quality

ISSN:0960-4529|21|6|636-648

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 15.575899

By Woodside Arch G.   MacDonald Roberta   Burford Marion   in Journal of Travel & Tourism Marketing

ISSN:1054-8408|17|1|7-39

Haworth Press‎(2004)‎

Access to resources Favorite 9.734937