By Cai Shaohan   in International Journal of Quality & Reliability Management

ISSN:0265-671X|26|4|369-379

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 20.05206

By Jun Minjoon   Cai Shaohan   in Industrial Management & Data Systems

ISSN:0263-5577|103|3|192-203

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 16.041647

By Jun Minjoon   Cai Shaohan   in The International Journal of Bank Marketing

ISSN:0265-2323|19|7|276-291

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 16.041647

By Cai Shaohan   Jun Minjoon   in International Journal of Management and Enterprise Development

ISSN:1468-4330|5|6|683-707

Inderscience Publishers‎(2008)‎

Access to resources Favorite 16.041647

By Cai Shaohan   Jun Minjoon   in Managing Service Quality

ISSN:0960-4529|13|6|504-519

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 16.041647

By Jun Minjoon   Cai Shaohan   Peterson Robin T   in Industrial Management & Data Systems

ISSN:0263-5577|100|9|412-420

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 12.031235

By Yang Zhilin   Peterson Robin T   Cai Shaohan   in Journal of Services Marketing

ISSN:0887-6045|17|7|685-700

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 12.031235