By Calabrese Armando   De Francesco Federico   in Business Process Management Journal

ISSN:1463-7154|20|6|906-921

Emerald Group Publishing Ltd‎(2014)‎

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ISSN:0267-5730|29|1-2|173-191

Inderscience Publishers‎(2005)‎

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ISSN:1463-7154|22|1|56-74

Emerald Group Publishing Ltd‎(2016)‎

Access to resources Favorite 9.340773