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ISSN:1368-2156|10|4-5|262-276

Inderscience Publishers‎(2009)‎

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By Cannavacciuolo Lorella   Illario Maddalena   Ippolito Adelaide   Ponsiglione Cristina   in Business Process Management Journal

ISSN:1463-7154|21|1|55-79

Emerald Group Publishing Ltd‎(2015)‎

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