By Capella Michael L.   in Journal of Consumer Marketing

ISSN:0736-3761|24|2|68-70

Emerald Group Publishing Ltd‎(2007)‎

Access to resources Favorite 12.948702

By Moore Robert   L. Moore Melissa   Capella Michael   in Journal of Services Marketing

ISSN:0887-6045|19|7|482-491

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 8.9020405

By Kinard Brian R.   Capella Michael L.   in Journal of Services Marketing

ISSN:0887-6045|20|6|359-368

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 8.9020405

By Kinard Brian R.   Capella Michael L.   Bonner Greg   in Journal of Product and Brand Management

ISSN:1061-0421|22|1|87-94

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 8.092938