By Santos Fabiana Jack Nogueira   Cappelli Claudia   Santoro Flávia Maria   Leite Julio Cesar Sampaio do Prado   Batista Thaís Vasconcelos   in Business Process Management Journal

ISSN:1463-7154|18|6|964-991

Emerald Group Publishing Ltd‎(2012)‎

Access to resources Favorite 6.4406986

By Cappelli Claudia   Santoro Flávia Maria   Leite Julio Cesar Sampaio do Prado   Batista Thais   Medeiros Ana Luisa   Romeiro Clarissa S.C.   in Business Process Management Journal

ISSN:1463-7154|16|4|662-687

Emerald Group Publishing Ltd‎(2010)‎

Access to resources Favorite 5.9806356