By Carman James M.   in Journal of Services Marketing

ISSN:0887-6045|14|4|337-352

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 15.377102

By Carman James M   in Journal of Management in Medicine

ISSN:0268-9235|14|5-6|339-356

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 3.7787998