By Carpinetti Luiz C.R.   Peixoto Manoel O.C.   in International Journal of Manufacturing Technology and Management

ISSN:1368-2148|4|6|455-464

Inderscience Publishers‎(2003)‎

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By Carpinetti Luiz C.R.   de Melo Alexandre M.   in Benchmarking: An International Journal

ISSN:1463-5771|9|3|244-255

Emerald Group Publishing Ltd‎(2002)‎

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By Carpinetti Luiz C.R.   Buosi Thiago   Gerólamo Mateus C.   in Business Process Management Journal

ISSN:1463-7154|9|4|543-554

Emerald Group Publishing Ltd‎(2003)‎

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By Carpinetti Luiz C.R.   Santos Fernando C.A.   Gonçalves M.A.   in The TQM Magazine

ISSN:0954-478X|10|2|109-114

Emerald Group Publishing Ltd‎(1998)‎

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By Carpinetti Luiz C.R.   Gerólamo Mateus C   Dorta Marcelo   in The TQM Magazine

ISSN:0954-478X|12|5|340-349

Emerald Group Publishing Ltd‎(2000)‎

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