By Carson Paula Phillips   Lanier Patricia A   Carson Kerry David   in The TQM Magazine

ISSN:0954-478X|12|1|37-52

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 11.313975

By Carson Paula Phillips   Lanier Patricia A   Carson Kerry David   Birkenmeier Betty J   in Journal of Management History

ISSN:1355-252X|5|6|320-333

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 9.05118