By Chelsom J.V.   Reavill L.R.P.   Wilton J.T.   in The TQM Magazine

ISSN:0954-478X|10|2|72-82

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 12.265065

By Davidson A.R.   Chelsom J.V.   Stern L.W.   Janes F.R.   in The TQM Magazine

ISSN:0954-478X|13|1|12-25

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 10.540089

By Chelsom J. V.   in Total Quality Management

ISSN:1360-0613|8|2-3|114-119

Routledge Ltd‎(1997)‎

Access to resources Favorite 6.8999047

By Davidson A. R.   Chelsom J. V.   Stern L. W.   Janes F. R.   in Total Quality Management

ISSN:1360-0613|11|4-6|704-713

Routledge Ltd‎(2000)‎

Access to resources Favorite 3.4499524