By Chen Chung-Yang   Chen Pei-Chi   Chen Pei-Ying   in Total Quality Management & Business Excellence

ISSN:1478-3363|25|1-2|36-56

Routledge Ltd‎(2014)‎

Access to resources Favorite 12.195899

By Lee Hsun-Ming   Mehta Mayur R.   Chi Yu-Liang   Chen Chung-Yang   in International Journal of Services and Standards

ISSN:1740-8849|4|3|322-343

Inderscience Publishers‎(2008)‎

Access to resources Favorite 10.270414