By Chenet Pierre   Tynan Caroline   Money Arthur   in European Journal of Marketing

ISSN:0309-0566|34|3-4|472-497

Emerald Group Publishing Ltd‎(2000)‎

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By Chenet Pierre   Dagger Tracey S.   O'Sullivan Don   in Journal of Services Marketing

ISSN:0887-6045|24|5|336-346

Emerald Group Publishing Ltd‎(2010)‎

Access to resources Favorite 9.858252