By Kemp Elyria   Childers Carla Y.   Williams Kim H.   in Journal of Product and Brand Management

ISSN:1061-0421|21|7|508-515

Emerald Group Publishing Ltd‎(2012)‎

Access to resources Favorite 11.758839

By Black Hulda G.   Childers Carla Y.   Vincent Leslie H.   in Journal of Services Marketing

ISSN:0887-6045|28|4|276-291

Emerald Group Publishing Ltd‎(2014)‎

Access to resources Favorite 10.563834