By Chou Shih Yung   Chang Tree   Han Bo   in American Journal of Business

ISSN:1935-5181|29|2|164-177

Emerald Group Publishing Ltd‎(2014)‎

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By Chou Shih Yung   Lopez-Rodriguez Erlinda   in Managing Service Quality

ISSN:0960-4529|23|6|474-494

Emerald Group Publishing Ltd‎(2013)‎

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By Chou Shih Yung   Pearson John M.   in Management Research Review

ISSN:2040-8269|35|12|1170-1186

Emerald Group Publishing Ltd‎(2012)‎

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By Chou Shih Yung   Yang Wenkai   Han Bo   in Journal of Organizational Change Management

ISSN:0953-4814|27|4|677-691

Emerald Group Publishing Ltd‎(2014)‎

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