By Chow Clare Chua   Luk Peter   in Managing Service Quality

ISSN:0960-4529|15|3|278-289

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 11.719504

By Qudrat-Ullah Hassan   Chow Clare   Goh Mark   in International Journal of Enterprise Network Management

ISSN:1748-1252|1|3|230-237

Inderscience Publishers‎(2007)‎

Access to resources Favorite 9.207704