By Chua Clare   Luk Peter   in The Marketing Review

ISSN:1469-347X|5|4|303-314

Westburn Publishers Ltd‎(2005)‎

Access to resources Favorite 14.0104065

By Chow-Chua Clare   Lim Geraldine   in Managerial Auditing Journal

ISSN:0268-6902|15|7|372-382

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 11.382778

By Chow-Chua Clare   Goh Mark   in International Journal of Health Care Quality Assurance

ISSN:0952-6862|13|5|223-229

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 11.382778

By Chow-Chua Clare   Goh Mark   in Managing Service Quality

ISSN:0960-4529|12|1|54-66

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 11.382778

By Chow-Chua Clare   Komaran Raj   in Managing Service Quality

ISSN:0960-4529|12|2|77-86

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 11.382778

By Chow-Chua Clare F.P.   Goh Mark   in Managerial Auditing Journal

ISSN:0268-6902|15|1-2|29-41

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 9.631477

By Chow-Chua Clare   Goh Mark   Wan Tan Boon   in International Journal of Quality & Reliability Management

ISSN:0265-671X|20|8|936-953

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 8.756504