By Shen Geoffrey Q.P.   Chung Jacky K.H.   in Facilities

ISSN:0263-2772|24|13-14|510-522

Emerald Group Publishing Ltd‎(2006)‎

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By Shen Qiping   Li Heng   Shen Liyin   Drew Derek   Chung Jacky   in Benchmarking: An International Journal

ISSN:1463-5771|10|6|581-596

Emerald Group Publishing Ltd‎(2003)‎

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