By Lee Taejun   Taylor Ronald   Chung Wonjun   in Journal of Applied Communication Research

ISSN:0090-9882|39|1|75-91

Routledge Ltd‎(2011)‎

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By Lee Taejun (David)   Chung Wonjun   Taylor Ronald E.   in Journal of Services Marketing

ISSN:0887-6045|25|3|150-164

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 9.772678