By Chung-Herrera Beth G.   in Journal of Services Marketing

ISSN:0887-6045|21|4|263-269

Emerald Group Publishing Ltd‎(2007)‎

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By Chung-Herrera Beth G.   Gonzalez Gabriel R.   Hoffman K. Douglas   in Journal of Services Marketing

ISSN:0887-6045|24|2|128-141

Emerald Group Publishing Ltd‎(2010)‎

Access to resources Favorite 6.2582536

By Chung-Herrera Beth G   Goldschmidt Nadav   Hoffman K Doug   in Journal of Services Marketing

ISSN:0887-6045|18|4|241-254

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 6.2582536