By Bevilacqua Maurizio   Ciarapica Filippo Emanuele   Giacchetta Giancarlo   Marchetti Barbara   in International Journal of Quality & Reliability Management

ISSN:0265-671X|28|8|841-866

Emerald Group Publishing Ltd‎(2011)‎

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By Bevilacqua M.   Ciarapica Filippo Emanuele   Giacchetta Giancarlo   Marchetti Barbara   in International Journal of Productivity and Quality Management

ISSN:1746-6474|7|4|410-439

Inderscience Publishers‎(2011)‎

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By Bevilacqua Maurizio   Ciarapica Filippo Emanuele   Giacchetta Giancarlo   Marchetti Barbara   in International Journal of Quality & Reliability Management

ISSN:0265-671X|30|8|897-916

Emerald Group Publishing Ltd‎(2013)‎

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