By Barnes Donald C.   Collier Joel E.   in Journal of Services Marketing

ISSN:0887-6045|27|6|485-499

Emerald Group Publishing Ltd‎(2013)‎

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By Barnes Donald C.   Collier Joel E.   Robinson Stacey   in Journal of Services Marketing

ISSN:0887-6045|28|5|380-390

Emerald Group Publishing Ltd‎(2014)‎

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By Collier Joel E.   Sherrell Daniel L.   Babakus Emin   Horky Alisha Blakeney   in Journal of Services Marketing

ISSN:0887-6045|28|1|60-70

Emerald Group Publishing Ltd‎(2014)‎

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