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ISSN:0887-6045|18|5|384-394

Emerald Group Publishing Ltd‎(2004)‎

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ISSN:0025-1747|47|10|1489-1513

Emerald Group Publishing Ltd‎(2009)‎

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By Colwell Scott R.   Aung May   Kanetkar Vinay   Holden Alison L.   in Journal of Services Marketing

ISSN:0887-6045|22|2|160-169

Emerald Group Publishing Ltd‎(2008)‎

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