By Coote Leonard V   Price Evan   Ackfeldt Anna-Lena   in Journal of Services Marketing

ISSN:0887-6045|18|7|547-559

Emerald Group Publishing Ltd‎(2004)‎

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By Beatson Amanda   Coote Leonard V.   Rudd John M.   in Journal of Marketing Management

ISSN:0267-257X|22|7|853-882

Routledge Ltd‎(2006)‎

Access to resources Favorite 2.9875345