By Courtois Martin P.   Turtle Elizabeth C.   in OCLC Systems & Services

ISSN:1065-075X|24|3|160-166

Emerald Group Publishing Ltd‎(2008)‎

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By Courtois Martin P.   Higgins Martha E.   Kapur Aditya   in Reference Services Review

ISSN:0090-7324|33|2|188-196

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 10.145314