By Marsteller Jill A.   Shortell Stephen M.   Lin Michael   Mendel Peter   Dell Elizabeth   Wang Stephanie   Cretin Shan   Pearson Marjorie L.   Wu Shin-Yi   Rosen Mayde   in Joint Commission Journal on Quality and Patient Safety

ISSN:1553-7250|33|5|267-276

Joint Commission Resources‎(2007)‎

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