By Usoff Catherine A.   Davis Mark M.   in International Journal of Process Management and Benchmarking

ISSN:1460-6739|2|1|1-9

Inderscience Publishers‎(2007)‎

Access to resources Favorite 9.940077

By Davis Mark M   Heineke Janelle   in International Journal of Operations & Production Management

ISSN:0144-3577|14|5|21-34

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 2.8419094

By Davis Mark M   Heineke Janelle   in International Journal of Service Industry Management

ISSN:0956-4233|9|1|64-73

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 2.8419094