By Dayton Nick A   in The TQM Magazine

ISSN:0954-478X|15|6|391-396

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 18.3715

By Dayton Nick A.   in Total Quality Management

ISSN:1360-0613|12|3|293-298

Routledge Ltd‎(2001)‎

Access to resources Favorite 16.532663