By Dean Alison M.   in Journal of Services Marketing

ISSN:0887-6045|18|1|60-78

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 12.319332

By Terziovski Milé   Dean Alison   in Managing Service Quality

ISSN:0960-4529|8|5|359-366

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 12.319332

By Dean Alison   Terziovski Milé   in Total Quality Management

ISSN:1360-0613|12|5|611-621

Routledge Ltd‎(2001)‎

Access to resources Favorite 12.319332

By Dean Alison M   in International Journal of Service Industry Management

ISSN:0956-4233|15|4|332-350

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 12.319332

By Dean Alison M   in Managing Service Quality

ISSN:0960-4529|12|6|414-423

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 12.319332

By Yu Yi-Ting   Dean Alison   in International Journal of Service Industry Management

ISSN:0956-4233|12|3|234-250

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 10.009242

By Dean Alison M.   Rainnie Al   in Journal of Services Marketing

ISSN:0887-6045|23|5|326-337

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 10.009242

By Dean Alison M.   Kiu Christopher   in International Journal of Quality & Reliability Management

ISSN:0265-671X|19|4|396-413

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 10.009242

By Little Marie Mikic   Dean Alison M.   in Managing Service Quality

ISSN:0960-4529|16|5|460-476

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 9.239498

By Rehman Muqqadas   Dean Alison M.   Pires Guilherme D.   in International Journal of Behavioural and Healthcare Research

ISSN:1755-3539|3|3-4|226-243

Inderscience Publishers‎(2012)‎

Access to resources Favorite 7.699582