By Dean Alison M.   in Journal of Services Marketing

ISSN:0887-6045|18|1|60-78

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 15.199272

By Dean Alison M.   Rainnie Al   in Journal of Services Marketing

ISSN:0887-6045|23|5|326-337

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 12.332933

By Dean Alison M.   Kiu Christopher   in International Journal of Quality & Reliability Management

ISSN:0265-671X|19|4|396-413

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 12.332933

By Little Marie Mikic   Dean Alison M.   in Managing Service Quality

ISSN:0960-4529|16|5|460-476

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 11.399454

By Rehman Muqqadas   Dean Alison M.   Pires Guilherme D.   in International Journal of Behavioural and Healthcare Research

ISSN:1755-3539|3|3-4|226-243

Inderscience Publishers‎(2012)‎

Access to resources Favorite 9.499545

By Mei Amy Wong Ooi   Dean Alison M.   White Christopher J.   in Managing Service Quality

ISSN:0960-4529|9|2|136-143

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 8.533116

By Dean Alison M   in International Journal of Service Industry Management

ISSN:0956-4233|15|4|332-350

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 3.7339206

By Dean Alison M   in Managing Service Quality

ISSN:0960-4529|12|6|414-423

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 3.7339206