By St-Pierre Josée   Delisle Sylvain   in Benchmarking: An International Journal

ISSN:1463-5771|13|1-2|106-119

Emerald Group Publishing Ltd‎(2006)‎

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By Delisle Sylvain   St-Pierre Josée   Copeck Terry   in Applied Intelligence

ISSN:0924-669X|24|2|127-141

Springer Publishing Company ‎(2006)‎

Access to resources Favorite 10.712552