By Grove Stephen J   Carlson Les   Dorsch Michael J   in Journal of Services Marketing

ISSN:0887-6045|16|5|393-411

Emerald Group Publishing Ltd‎(2002)‎

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By Dorsch Michael J   Grove Stephen J   Darden William R   in Journal of Services Marketing

ISSN:0887-6045|14|2|92-117

Emerald Group Publishing Ltd‎(2000)‎

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By Morais Duarte B.   Dorsch Michael J.   Backman Sheila J.   in Journal of Travel & Tourism Marketing

ISSN:1054-8408|18|1|49-57

Haworth Press‎(2005)‎

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By Dorsch Michael J.   Fisk Raymond P.   Grove Stephen J.   in The Service Industries Journal

ISSN:0264-2069|34|6|477-494

Routledge Ltd‎(2014)‎

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By Daly Aidan   Grove Stephen J.   Dorsch Michael J.   Fisk Raymond P.   in European Journal of Marketing

ISSN:0309-0566|43|3-4|459-472

Emerald Group Publishing Ltd‎(2009)‎

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