By Chernatony Leslie de   Drury) Susan Cottam (nÚe   in European Journal of Marketing

ISSN:0309-0566|40|5-6|611-633

Emerald Group Publishing Ltd‎(2006)‎

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By de Chernatony Leslie   Drury Susan   Segal-Horn Susan   in The Service Industries Journal

ISSN:0264-2069|25|1|5-21

Routledge Ltd‎(2005)‎

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By De Chernatony Leslie   Drury Susan   Segal-Horn Susan   in Journal of Marketing Communications

ISSN:1466-4445|10|2|73-93

Routledge Ltd‎(2004)‎

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By Pina Jose M.   Martinez Eva   Chernatony Leslie de   Drury Susan   in European Journal of Marketing

ISSN:0309-0566|40|1-2|174-197

Emerald Group Publishing Ltd‎(2006)‎

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