By Edwards Phillip M   in International Journal of Quality Science

ISSN:1359-8538|3|3|287-292

Emerald Group Publishing Ltd‎(1998)‎

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By Tolliver Robert L.   Carter David S.   Chapman Suzanne E.   Edwards Phillip M.   Fisher Jeanie E.   Haines Annette L.   Krolikowski Lana E.   Price Rebecca M.   in OCLC Systems & Services

ISSN:1065-075X|21|3|156-166

Emerald Group Publishing Ltd‎(2005)‎

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