By Gudergan Siegfried P.   Ellis R. Susan   in Journal of Customer Behaviour

ISSN:1475-3928|6|3|249-267

Westburn Publishers Ltd‎(2007)‎

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By Ellis R. Susan   Johnson Lester W.   Gudergan Siegfried P.   in International Journal of Services Technology and Management

ISSN:1460-6720|6|1|91-100

Inderscience Publishers‎(2005)‎

Access to resources Favorite 2.2533665