By Ennis Kay   Harrington Denis   in International Journal of Health Care Quality Assurance

ISSN:0952-6862|12|6|232-244

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 14.7799015

By Ennis Kay   Harrington Denis   in Managing Service Quality

ISSN:0960-4529|9|5|320-326

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 14.7799015

By Downey-Ennis Kay   Harrington Denis   in International Journal of Health Care Quality Assurance

ISSN:0952-6862|15|2|65-73

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 11.992257

By Downey-Ennis Kay   Harrington Denis   in Managing Service Quality

ISSN:0960-4529|12|5|316-322

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 11.992257