By Etgar Michael   in Journal of Business Strategy

ISSN:0275-6668|27|4|70-79

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 17.926634

By Etgar Michael   Fuchs Galia   in Managing Service Quality

ISSN:0960-4529|19|4|474-485

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 14.341307

By Etgar Michael   Rachman-Moore Dalia   in The International Review of Retail, Distribution and Consumer Research

ISSN:1466-4402|17|1|79-100

Routledge Ltd‎(2007)‎

Access to resources Favorite 11.652121