By Fehlmann Thomas M   in International Journal of Quality & Reliability Management

ISSN:0265-671X|20|1|134-145

Emerald Group Publishing Ltd‎(2003)‎

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By Fehlmann Thomas M.   in International Journal of Quality & Reliability Management

ISSN:0265-671X|22|1|83-96

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 4.424932