By Ferreira Diogo M.R.   Ferreira J.J. Pinto   in Business Process Management Journal

ISSN:1463-7154|11|5|517-531

Emerald Group Publishing Ltd‎(2005)‎

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By Santos Jose P. O.   Ferreira J. J. Pinto   Mendonca Jose M.   in International Journal of Computer Integrated Manufacturing

ISSN:1362-3052|13|1|1-10

Taylor & Francis Ltd‎(2000)‎

Access to resources Favorite 3.433516