By Ferreira Joao Carlos E.   Reaes Paulo Antonio   in International Journal of Services Operations and Informatics

ISSN:1741-539X|5|3|273-290

Inderscience Publishers‎(2010)‎

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By Zattar Izabel Cristina   Ferreira Joao Carlos E.   Rodrigues Joao Gabriel G.G.   Sousa Carlos Humberto B. De   in International Journal of Services Operations and Informatics

ISSN:1741-539X|3|1|71-89

Inderscience Publishers‎(2008)‎

Access to resources Favorite 9.928807