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ISSN:0263-4503|31|1|40-53

Emerald Group Publishing Ltd‎(2013)‎

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ISSN:1367-3270|14|6|891-909

Emerald Group Publishing Ltd‎(2010)‎

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By Filieri Raffaele   Alguezaui Salma   in Journal of Knowledge Management

ISSN:1367-3270|18|4|728-757

Emerald Group Publishing Ltd‎(2014)‎

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By Dey Bidit Lal   Filieri Raffaele   in International Journal of Quality & Reliability Management

ISSN:0265-671X|32|5|486-502

Emerald Group Publishing Ltd‎(2015)‎

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