By Finch Byron J   Luebbe Richard L   in International Journal of Quality & Reliability Management

ISSN:0265-671X|14|8|849-865

Emerald Group Publishing Ltd‎(1997)‎

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By Huang Xiaowen   Finch Byron J.   in International Journal of Quality & Reliability Management

ISSN:0265-671X|27|8|878-892

Emerald Group Publishing Ltd‎(2010)‎

Access to resources Favorite 3.8849487