By Margavio Geanie W   Fink Ross L   Margavio Thomas M   in International Journal of Quality & Reliability Management

ISSN:0265-671X|11|6|10-20

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 9.90484

By III Edward U. Bond   Fink Ross L.   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|18|3|204-218

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 3.0314002