By Ariafar Shahram   Ismail Napsiah   Tang Sai Hong   Ariffin Mohd Khairol Anuar Mohd   Firoozi Zahra   in International Journal of Services and Operations Management

ISSN:1744-2370|11|3|255-266

Inderscience Publishers‎(2012)‎

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By Ariafar Shahram   Ismail Napsiah   Tang Sai Hong   Ariffin Mohd Khairol Anuar Mohd   Firoozi Zahra   in International Journal of Industrial and Systems Engineering

ISSN:1748-5037|9|4|373-387

Inderscience Publishers‎(2011)‎

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