By Fitzsimmons James A.   in Managing Service Quality

ISSN:0960-4529|13|6|443-444

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 14.559597

By Noh Jeonpyo   Fitzsimmons James A.   in International Journal of Service Industry Management

ISSN:0956-4233|10|3|307-321

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 12.13307

By McLaughlin Curtis P   Fitzsimmons James A   in International Journal of Service Industry Management

ISSN:0956-4233|7|4|43-57

Emerald Group Publishing Ltd‎(1996)‎

Access to resources Favorite 10.515532

By Fitzsimmons James A   Noh Jeonpyo   Thies Emil   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|13|4-5|370-380

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 9.706544

New Service Development‎

By Fitzsimmons   James A.;Fitzsimmons   Mona J.  

ISBN:9781452221793

Sage Publications Ltd‎(1999)‎

Access to resources Favorite 9.706544

By Duffy Jo Ann M.   Fitzsimmons James A.   Jain Nikhil   in Benchmarking: An International Journal

ISSN:1463-5771|13|3|232-251

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 8.088786

By Sanyal Arunik   Sarkar Gobinda   Fitzsimmons James   O’Driscoll Shawn   in Molecular Biotechnology

ISSN:1073-6085|16|3|203-210

Humana Press, Inc‎(2000)‎

Access to resources Favorite 8.088786

By Shukla Dave   Fitzsimmons James   An Kai-Nan   O’Driscoll Shawn   in International Orthopaedics

ISSN:0341-2695|38|1|89-93

Springer Publishing Company ‎(2014)‎

Access to resources Favorite 8.088786

By Fitzsimmons James A.   Anderson Edward   Morrice Douglas   Powell G. Edward   in International Journal of Services Technology and Management

ISSN:1460-6720|5|3|221-232

Inderscience Publishers‎(2004)‎

Access to resources Favorite 7.2797985