By Woo Ka-shing   Fock Henry K.Y.   in Journal of Services Marketing

ISSN:0887-6045|18|3|187-197

Emerald Group Publishing Ltd‎(2004)‎

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By Fock Henry K.Y.   Woo Ka-shing   Hui Michael K   in European Journal of Marketing

ISSN:0309-0566|39|1-2|33-53

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 14.996458