By Fraering Martin   Prasad Sameer   in Logistics Information Management

ISSN:0957-6053|12|6|451-460

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 15.483873

By Fraering Martin   Minor Michael S.   in Journal of Services Marketing

ISSN:0887-6045|27|4|334-344

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 12.580555