By Freitas Marta Afonso   Borges Wagner   Ho Linda Lee   in International Journal of Quality & Reliability Management

ISSN:0265-671X|21|4|439-466

Emerald Group Publishing Ltd‎(2004)‎

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By Colosimo Enrico A.   Fausto Maria Arlene   Freitas Marta Afonso   Pinto Jorge Andrade   in Journal of Applied Statistics

ISSN:1360-0532|39|9|2005-2013

Taylor & Francis Ltd‎(2012)‎

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